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[#315363] HP scanjet 4400c returns black image at 150dpi

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Date:
2016-05-08 08:29
Priority:
3
State:
Open
Submitted by:
Graham Helwig (grazza10000-guest)
Assigned to:
Nobody (None)
Category:
backends (drivers)
Group:
None
Resolution:
None
Summary:
HP scanjet 4400c returns black image at 150dpi

Detailed description
Hello,

Using xsane on mint linux 17.3. I have been able to scan images with using 75, 300 and 600 dpi. However 150dpi is returning black image. The tool is not reporting any errors.

Extracted the following information from xsane:
- Vendor: HP
- Model: 4400c
- type: flatbed scanner
- device: 003
- Loaded backend: rts8891:libusb:001
- Sane version: 1.0.23

In Microsoft Windows XP this resolution works. Is there a way to get this resolution to work under linux?

Regards
Graham

Followups: Sort comments antichronologically

Message
Date: 2017-04-04 12:30
Sender: Olaf Meeuwissen

The person assigned to this tracker item is no longer a member of the project.

Attached Files:

Changes:

Field Old Value Date By
assigned_tostefdev-guest2017-04-04 12:30olaf-guest
CategoryNone2016-05-08 14:05kitno-guest
assigned_tonone2016-05-08 14:05kitno-guest
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